Cmdb and cms the industrycreated myth the it skeptic. In reality, the cms in itil v3 is defined as a collection of one or more physical cmdbs. Asset management is one of the consumers of cmdb data but their area of interest differs. Whats the difference between a used car salesman and a software salesman. The cms also includes information about incidents, problems, known errors, changes and. A configuration management database cmdb is a database that contains all relevant information about the hardware and software components used in an. Well good question, a configuration management database cmdb is a database that contains all relevant information about the hardware and software components used in an organizations it services and the relationships between those components. We often compare cmdb vs asset management to pick one over the other. The cmdb will show you all of the incidents connected to your current software. In this article, well define assets and configuration items cis, compare asset management and configuration management, and provide additional resources for you to explore.
Cmdb is the center and around which various itil modules like impm cm am revolves. For example, a service asset may be a piece of software, a physical server, a virtual server. Difference explained itam and cmdb both are used in the management of vital assets of a company but have different functionality. Not some quick fix like cmdb or cms from the snake oil salesmen.
Difference between cmdb and asset management bmc software. On the other hands, configuration management system cms is a set of tools and databases that are used to manage the configuration data of an it service provider. Cmdb is a component of asset and configuration management. All these modules can consume cmdb data based on the scenario and inputs. What are configuration item ci, cmdb, cms, and dml in itil itsm. The configuration management system cms is a set of tools and data that is used for collecting, storing, managing, updating, analyzing and presenting data about all configuration items and their relationships. Compare the best cmdb software of 2020 for your business. In any case, the cmdb is the one place that you can see everything that relates to service in your organization, and you can organize this data however you want. Service, hardware, software, dokument, mitarbeiter usw. The cmdb is a fundamental component of the information technology infrastructure library frameworks configuration management process. Atrium cmdb offers training via webinars, live online, and in person sessions. The major difference between cmdb and asset management is that cmdb contains assets as configuration items cis, whereas, assets, by themselves, are standalone items that have intrinsic financial value to an organization. Cmdbs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets. These practices may overlap, but they arent the same.
This topic describes how the configuration management database cmdb fits within the broader configuration management system cms. As defined by itil v3, configuration management system itil cms is a set of tools and databases that are used to support service assets and manage it service providers configuration data. Why its wrong to compare cmdb and asset management. The cmdb, the cms, and the cmdb system a brief introduction. Hi experts, i am really confused with cmdb and asset management modules. Fortunately, configuration management systems cms can simplify gathering. One way to view the cmdb system initiative is to compare it to. All three cmdb, cms and skms are of course concepts and terms created. Pointel is a software organization that offers a piece of software called cms. If only a particular user is submitting the tickets, maybe its time for a quick training session. A cms may manage more than one physical configuration management databases cmdb. Explaining configuration item ci, cmdb, cms and dml. Relationship between cmdb and cms it service management. Explaining configuration item ci, cmdb, cms and dml itil itsm.
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